Families who arrived to a finished home.

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We signed the tenancy from Heathrow and met Formscape over three video calls. Eleven weeks later we landed, took a taxi from Changi and walked into a home that looked exactly like the renders. Our daughter went straight to her room and did not come out.

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Three kids, a landed house we had only seen on a listing, and a start date that did not move. They handled the landlord, the management office and the contractors, and sent photos every Friday. The kitchen is the best room we have ever owned.

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I wanted the heritage windows kept and everything else calmer. Formscape understood that in the first meeting. The curved plaster wall was their idea and it is the reason everyone who visits stops at the door.

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Fixed quote, fixed dates, no surprises. Every change we asked for was priced before it was done. I have renovated in three countries and this is the first time the final invoice matched the first one.

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A black-and-white house is a responsibility. They restored what mattered, the louvres, the terrazzo, the verandah, and put modern bathrooms and a proper study where they belonged. It feels like the house always wanted to be this way.

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We rent, so I expected limits. Instead we got a proposal the landlord approved in a week, because everything was reversible and beautifully documented. The apartment now looks like ours, and we can leave it exactly as we found it.